Infrastructure HQ

Page

Privacy policy

Data controller

Infrastructure HQ, Mira Place Tower A, 132 Nathan Road, Tsim Sha Tsui, Kowloon, Hong Kong, is the controller for personal data collected through this website and consultation bookings. Contact: contact@infrastructurehq.digital or +852 2315 6111.

Data we collect

  • Contact details you submit (name, email, phone if provided, message content)
  • Consultation preferences and holdings information you choose to share for intake
  • Technical logs such as IP address and basic browser data when you visit the site
  • Cookie preferences stored locally in your browser

We use data to respond to enquiries, prepare sessions, issue receipts, improve site reliability, and meet legal obligations. Bases include contract performance, legitimate interests in operating the desk, and consent where required for non-essential cookies.

Retention

Enquiry messages are kept up to twenty-four months unless a longer period is needed for an active client relationship or legal claim. Session worksheets are retained for seven years for record-keeping unless you request earlier deletion where law allows. Server logs are typically rotated within ninety days.

Sharing

We do not sell personal data. Processors such as email or hosting providers may handle data under contract. Authorities may receive data when required by Hong Kong law.

International transfers

If a processor stores data outside Hong Kong, we take reasonable steps to ensure appropriate safeguards consistent with applicable requirements.

Your rights

Subject to Hong Kong’s Personal Data (Privacy) Ordinance, you may request access to and correction of your personal data, and raise concerns about use. Contact us using the details above. You may also lodge a complaint with the Privacy Commissioner for Personal Data, Hong Kong.

Children

Services are directed to adults. We do not knowingly collect data from anyone under eighteen.

More detail on cookies

See our cookie policy.